Managed Services
Managed Services
- System Engineering
- 24/7 Systems Support
- 24/7 Operations
- Remote and Onsite support
- Incident Management
- Application Management
- Converged Infrastructure
- Multiplatform
- Hosted Systems
BrightStrand currently supplies managed services; ranging from standby ad hoc onsite cover through to fully managed with secure datacentre hosting, systems management, operations, 24/7 support and remote support.
Each service is tailored to meet your needs to provide a focused but low cost and flexible solution to meet your changing business requirements.
We can help you deliver one point of access and reporting, linking seamlessly to your systems. Real partnership is key and our aim is to operate as an extension of your resource.
Building on the foundations of HP NonStop and its business critical ethos, BrightStrand has expanded its service portfolio to encompass managed services on other platforms; to include IBM Mainframe and iSeries, UNIX and Windows, delivering greater flexibility, increased efficiency and lower cost.
BrightStrand Service Managers and consultants are ITIL accredited and therefore all have an excellent understanding of service delivery best practices. BrightStrand deliver services where possible using customer processes and procedures ensuring a fully integrated solution to provide better response, improved reporting and faster communication.